This Power BI report uses the Consumer Financial Complaints Dataset and features ZoomCharts Drill Down PRO custom visuals for Power BI. It was submitted to the Onyx Data DataDNA ZoomCharts Mini Challenge in October 2025.

Author Description:

Complaint Overview aims to show overall complaint volume, time trends, and geographical hotspots, addressing questions such as: When do complaints rise or fall? Which regions or states are hotspots? Which products and sub-products generate the most complaints? Company Performance focuses on evaluating how companies handled complaints and their responsiveness rank, shows if the company's response rate correlates with the their response time, etc Consumer Experience seeks to reveal which issues and submission channels are most effective, how timely companies react, and how company size influences response effectiveness and consumer outcomes.